frequently
asked
questions
-
All function bookings must be made directly through our website portal. Please find the link below.
Please note that if you are unable to book a certain date it may already be reserved.
-
Our standard function bookings are for 3 hours.
Please send a request with your booking to request the possibility to extend this.
-
A $25pp deposit is required to confirm your booking.
The remaining balance and final numbers are due one week before your function.
No date will be held until full deposit is paid.
-
We do not host celebrations for minors, 18th or 21st Birthdays.
We reserve the right to refuse any reservation, we believe to be of this nature, without notice.
-
We encourage a smart casual dress code. During the day we are a little more relaxed, while our evenings are more elevated.night. If in doubt, dress up, or you may be refused:
Attire
Men are asked to wear collared shirts or neat T-shirts.No sportswear brands or athletic wear including baseball hats, sweatpants and hoodies.
Please ensure appropriate footwear is worn. Thongs are not permitted.
Costumes
Costumes are not allowed.Tattoo Policy
Pavilion prohibits tattoos that may be considered offensive. Head and face tattoos are not permitted unless they hold cultural significance. -
We do cater for gluten free, dairy free, vegan and vegetarian, however we can not guarantee our kitchen is Celiac friendly.
-
We are a kid friendly venue throughout Monday to Thursday and during lunch periods over the weekend. We have an excellent children’s menus on offer as well as high chairs upon request.
On the weekends and special events when the volume of foot traffic increases in the venue, it shifts from a sit-down family style to a high volume stand up crowded venue. We can’t guarantee minors entry after 7pm during these busy times.
All minors must be accompanied by their parents or an appropriate adult at manager discretion. One adult per every three minors.
-
Due to being a restaurant we don’t allow animals in venue, we only allow certified Service animals.
-
We do not allow any balloons or confetti onsite as we are positioned on the ocean and we want to take care of the surrounding environment and these decorations seem to have a mind of their own.
If you’re looking to make your table special, please feel free to bring along florals for the centre of the tables.
-
We are happy for you to bring along a birthday cake for a celebration.
No exceptions will be made outside of this. We have a full food and beverage menu available to all customers.
-
There are 200+ car spaces available directly below us in the Mantra International underground parking. This can be entered off Venning Street under the Mooloolaba Coles. The venue can be directly accessed via the elevator in the car park selecting level 1.

